CLAIMS CENTER
The Claims Process
1. REPORT
To file a claim, head over to swyfft.com/claims or you can call us 24/7 at 877-799-3389 x 1.
2. RESPOND
Within seconds, you’ll be provided a claim number and adjuster information. If emergency service such as water removal is needed, we’ll send service professionals and notify you immediately. By using a Swyfft Repair Pro (see below), for emergency repairs or services, you incur no cost, even if the repair amount is less than the deductible or it is determined your policy does not provide coverage for the repairs. If we send them out, we take care of it.
3. REVIEW + TRACK
You will receive an email with a link to the Swyfft Claims Portal where you can manage your claim. You can upload photos, receipts, and communicate freely with our claims professionals.
4. ASSESS + RESOLVE
If needed, a field adjuster will come out and assess the damage. The information will then be reviewed by our inhouse adjusting team who will work with you for a fair and fast resolution.
5. REPAIR
Upon resolution, either a Swyfft Repair Pro or a vendor of your choosing will repair the damage. By selecting one of our certified Swyfft Repair Pros, all work is of the highest quality, backed by a 3-year warranty and covered at the amount of the estimate.
Direct Repair Network
Relax. Help is on the way.
Damage to your home is stressful. But finding the right professional to repair it shouldn’t be. That’s where Swyfft’s Direct Repair Network comes in. Our vast network of best in class, local contractors and repair professionals are en route, in no time.
Services include:
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We stand behind our work.
When you choose our Preferred Repair Network, all work comes with a three-year warranty. If it’s not right, we’ll fix it at no charge to you.
How it works
What customers are saying about Swyfft’s Repair Pros…
Quality workmanship, professional, courteous. Insured satisfied.
-Mendoza
Everybody was patient with me and explained everything and they worked with masks on, which I really appreciated.
-Davis
Crew was nice, clean and respectful. Speedy cleanup process.
-Levin
Great work, communicated, went above and beyond what was expected.
-Green
Swyfft Claims Portal
Putting you in control.
It may sound obvious, but one of the biggest complaints people have about their claim experience is not being kept in the loop. Not at Swyfft. Immediately after submitting a claim, you’ll receive a registration email and text message for the Swyfft Claims portal. In a few seconds, you can create an account and start managing your claim.
The Swyfft Claims Portal allows you to:
- Review and track claim status
- Connect with your assigned adjuster
- Review upcoming appointments
- Upload photos and videos of damage
- Upload receipts and other important claims documents
- Receive notifications by text or email when updates to your claim are made
- Rate your satisfaction level with the services provide
